At 5:38 on February 10, more than 90000 medical masks and nearly 20000 medical protective clothing purchased by Hunan Chamber of Commerce and Sany Heavy Industry from Nairobi, Kenya landed at Changsha Huanghua International Airport by China Southern Airlines flight CZ6044, and the epidemic prevention materials were transported to the epidemic prevention front line at the fastest speed.

People may not be aware that some countries have issued export bans due to the shortage of overseas epidemic prevention materials. This batch of materials rushed to complete the customs declaration and transportation procedures before Kenya issued the ba, and finally arrived in Changsha smoothly.

There are still many examples of running against time in China Southern Airlines. In order to ensure the smooth delivery of overseas epidemic prevention materials purchased by caring enterprises and institutions to Changsha, the Hunan branch of China Southern Airlines, under the leadership of China Southern Airlines Group, overcame numerous difficulties and opened up a green channel for epidemic prevention materials to arrive in Hunan, with full exemption of transportation costs.

As of February 16, China Southern Airlines Hunan Branch has transported 92.5 tons of epidemic prevention materials from 20 international cities, including Frankfurt, Germany, Dubai, United Arab Emirates, Moscow, Russia, purchased by a number of caring enterprises inside and outside the province, such as Zoomlion, Sany Heavy Industry, Valin Group, Flavor King Group, Aoyou Dairy, Shengxiang Biology, etc. Among them, there were 3.99 million masks, 754000 pairs of Medical glove, 235000 sets of protective clothing and 24000 pairs of goggles.

Due to the pandemic, we must comprehensively coordinate and open up a green channel

As early as January 21, Hunan Branch of China Southern Airlines held a special meeting on the prevention and control of COVID-19, established a leading group and formulated an emergency plan. Starting from the same day, the main leaders of the branch company will come forward to command and deploy epidemic prevention work on the front line. Considering the sudden outbreak of the epidemic and the shortage of epidemic prevention materials in the province, the provincial party committee issued a call, and the leaders of the branch company urgently decided to increase the support for the transportation of epidemic prevention materials. They requested that the transportation demand be reported to the leading group as soon as possible, and a dedicated person be arranged to coordinate and provide maximum convenience for the transportation of materials.

With the joint efforts of everyone, on January 23rd, the first batch of 57 pieces of 300kg epidemic prevention materials arrived in Changsha smoothly through the flight of China Southern Airlines.

On January 26, China Southern Airlines issued a notice that all qualified relief materials to support the fight against COVID-19 will be transported free of charge, and a green channel for aid transportation will be opened. Upon receiving notification, the main leaders of China Southern Airlines Hunan Branch immediately launched the "Special Plan for Operation Support Group", established a special group for medical material transportation, refined the green channel for prevention and control material transportation, clarified responsibilities, and ensured real-time follow-up of material transportation dynamics.

Wang Meishui, Marketing and Sales Department of China Southern Airlines Hunan Branch, was deeply impressed by the Green Channel. He said that at the initial stage of the policy implementation, people worried that many caring enterprises did not know the policy and the process. They also made a simplified version of the finger trigger in the WeChat circle of friends and took the initiative to introduce it to Zoomlion and other well-known enterprises in the province. Unexpectedly, in less than two days, my WeChat account exploded. There were only about ten WeChat groups for material coordination, and over a hundred new messages on my phone after a meal. He said that the leaders in charge of the branch company also entered the group to coordinate, focusing on solving problems one by one, and everyone worked together to ensure the smooth passage of the green channel.

Materials cannot be delayed, and multiple parties work together to avoid backlog of overseas transportation

The air and domestic transportation issues have been resolved, but it is still difficult for overseas epidemic prevention materials to board the plane.

Frankfurt is facing a tight schedule due to widespread cancellations of flights; Moscow happens to have a weekend holiday, and the goods are almost too late for customs clearance; The Nairobi government has issued a policy to ban the export of medical and epidemic prevention materials such as masks; Dubai Airport has a serious backlog of goods, and various airlines have stopped receiving them; There is no direct flight for Türkiye's medical supplies to Changsha

Faced with these thorny issues, the freight department of China Southern Airlines Hunan Branch has launched a "wartime mode", and the transportation support team's phone rings non-stop every day. Coordinating every call brings the problem one step closer to resolution. In order to avoid material backlog overseas, China Southern Airlines utilizes the advantage of China's largest airline's route network to coordinate its overseas business departments in Nairobi, Frankfurt, Moscow, etc., strive for space resources, and accelerate customs clearance progress; Utilizing the network advantages of China Southern Airlines' "dual hubs" in Guangzhou and Beijing to coordinate the transfer of overseas materials from Guangzhou and Beijing, so that flights that cannot fly directly to Changsha can also transport materials back to Changsha in a timely manner

China Southern Airlines' Frankfurt, Nairobi and other business departments arrange priority counters and assign dedicated personnel to handle the procedures for material collection and transportation. Many business department stationmasters also take the initiative to act as porters after ensuring the connection. With the joint efforts of multiple parties, batches of epidemic prevention materials were promptly transported to Changsha.

Unable to afford time, fully committed to ensuring rapid delivery

The transportation of epidemic prevention materials is a race against time.

Communicate with the overseas business department 24 hours a day to coordinate the class, and communicate with the caring enterprises and institutions about the material collection procedures at any time. Recently, the freight department staff of China Southern Airlines Hunan Branch had a "world time". No matter how tired you are, a phone call from New York in the morning and an email from Istanbul in the evening can make everyone quickly "return to blood".

In order to seize time, everyone insisted on forming a team to force themselves to accelerate the delivery time. In the end, everyone achieved the previously unimaginable "3-2-1" speed by achieving four "extremes", namely, extremely short warehousing, extremely fast inspection and release, extremely simple procedures, and extremely fast delivery, which was 30 minutes of offline unloading, 20 minutes of sorting and warehousing, and 10 minutes of inspection and delivery.

In order to improve time efficiency, everyone has put in a lot of effort, using idle aircraft simulation to achieve process optimization and cabin optimization, and arranging more cargo in a shorter time. The porter Liu Yonghong said that the number of porters arranged for epidemic prevention supplies flights is three times higher than usual, and everyone is rushing to move, at least one ton of goods can be moved every day. Thinking that every mask inside could come in handy, Liu Yonghong was full of energy. He said that he is from Changsha and feels very proud to be able to move goods for the people of his hometown.